This profile summarizes my expertise in enterprise monitoring, IT consulting, and customer escalation management, with a proven track record in leading complex migrations and resolving critical system issues.
Escalation Management & Consulting
Validated expertise in enterprise monitoring
Senior IT Administrator & Consultant
Deep expertise in enterprise monitoring solutions with hands-on experience managing large-scale infrastructures across multiple platforms.
Led complex migration projects from legacy systems to modern monitoring platforms for enterprise clients with minimal disruption.
Exceptional ability to communicate complex technical issues with clarity to any audience - from management to engineering teams.
For detailed employment history and specific roles, please visit my LinkedIn profile
To Whom It May Concern,
I have had the pleasure of supervising Dibesh for several years in his role as Senior Administrator Monitoring. I am pleased to provide this letter of recommendation.
Dibesh was the technical owner and lead for our legacy Nagios monitoring infrastructure. He proactively expanded his responsibilities, taking over and stabilizing our Centreon platform following a team member's departure, and subsequently demonstrated deep expertise in Zabbix.
His most significant contribution was serving as the technical lead for a large-scale, cross-platform migration project from Nagios to Zabbix.
A key strength is his ability to communicate complex technical issues with clarity to any audience. This skill made him an invaluable consultant during client escalations and critical incidents, where his calm and precise communication consistently helped resolve issues and build trust.